Drug and Alcohol

DDAP defines Coordination of Services as a function of case management through which the SCA establishes an organized approach to coordinating service delivery in order to ensure the most comprehensive process for meeting an individual’s treatment and non-treatment needs throughout the recovery process. Through Coordination of Services, the SCA ensures that individuals with complex, multiple problems receive the individualized services they need in a timely and appropriate fashion. The process of Coordination of Services is intended to promote self-sufficiency and empower the individual to assume responsibility for his or her recovery. Coordination of Services is a collaborative process that includes the following activities: engagement, evaluation of needs, establishing linkages, arranging access to services ensuring enrollment in the appropriate healthcare coverage, advocacy, monitoring, and other activities to address client needs throughout the course of treatment. Coordination of Services includes communication, information sharing, and collaboration, and occurs regularly with case management and/or provider staff serving the client within and between agencies in the community

A. The client is a Potter County resident; however, if a client is a resident in another county and is without resources to access services in that county, the SCA Director will contact the other county’s SCA Director and request verbal approval to complete an assessment on the client. Case Managers from each county will establish communication regarding the client’s needs and the process to facilitate meeting those needs.

B. All clients will receive an assessment by the Potter County Drug and Alcohol Program Case Management Specialist.

C. The employees of the SCA will be bound by confidentiality as indicated in Federal Law 42 U.S.C. 290 dd-2, Federal Regulation 42 CFR Part 2, PA State Law 71 P.S. 1690.108 (Act 63) and PA State Regulation 28 Pa. Code Subsection 709.28 and 4 Pa. Code Subsection 255.5, Chapter 257.4.

• The Potter County Drug and Alcohol Program will not deny a client services based on age, sex, physical and/or mental conditions, geographic area (within Potter County), sexual preference, handicap, legal status or prior involvement with this agency.

D. The following circumstances would render a client inappropriate for an immediate assessment:

• person intoxicated or who is under the influence of a substance which prevents him/her from being aware of the assessment process in which he/she is participating.
• a person with limited cognitive abilities whose limitations would prevent him/her from participating in the assessment process;
• a person experiencing either a medical or mental health crisis which prevents him/her from participating in the assessment.

E. All clients will be scheduled for an assessment within 7 days of initial contact. If scheduling constraints exist for the Case Manager then the client is offered the first available appointment. The Case Manager will insure that the client is not in crisis if having to schedule after 7 days of initial contact or the Case Manager will utilize sub-contractors to complete the assessments.

F. There is no fee for assessments, unless the client has been court ordered to pay for their own assessment. If a client receives a court ordered assessment and does not follow through with recommendations within sixty days, the client will be charged a re-assessment fee for a second assessment.

The information given to your Case Manger is strictly confidential and cannot be released without your written specific permission. This information is protected by both state and federal confidentiality regulations.

• Drug and Alcohol Assessments
• Prevention Education
• Assistance is accessing Drug and Alcohol or Mental Health Counseling
• Assistance in job placement or training
• Referral for GED education, testing, or literacy programs
• Assistance in accessing educational / vocational opportunities
• Obtaining or Coordinating Medical Treatment
• Assistance in applying for Transportation Services
• Transitional Services
• Early Childhood Services Referrals
• Positive Parenting Education Referrals
• Assistance in accessing services to obtain suitable, safe housing
• Referrals to any recovery services needed

Potter County Human Services has taken appropriate security measures to protect your data and information from unauthorized access while using our online capabilities. Access codes and passwords are required in order to gain access to our system. Our servers are protected by a firewall to further protect our information and equipment from unauthorized use.

We do not collect personal identifying information about visitors to our web site.

Personal identifying information that you send to us through e-mail or online forms will only be used for the expressed purpose of treatment, payment or health care operations.

As a service, we provide links to other websites that we feel may be of interest to our consumers. We are not responsible for their privacy practices or content of those sites. Please refer to the privacy policies at these sites for additional information.